Place your order before 4:00pm Monday through Friday and we’ll ship it within three working day. For items on back order, the lead time will be varied, please email us to check on the estimate lead time. Please note that we do not ship on Saturday, Sunday, or Public Holidays
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Fu Kang Rehab Shop Return and Refund Policy
If you are not entirely satisfied with your purchase, we’re here to help.
More than 90% of the mistakes can be spotted and settled directly with the sellers to save your loss. Nevertheless, some items may get undetected during our inspection or damaged during international transportation.
Fu Kang Rehab Shopoffers a worry-free warranty policy to cover these issues. Compensation or exchange will be offered for issues that are within our inspection coverage.
**Please take note that quality, authenticity or functionality related issues are not covered.
Wrong items:If the items you received are of wrong quantity, size, color or design, please take a photo with the order number and a short description.
Damaged items:If the items you received are found to have damages or defects, please take a photo with the order number and a short description. Compensation for partial damage item subjects to the severity of damage.
Missing items:All orders are supposed to come with Finger Shop’s order number labels. Sometimes orders may be packed closely together and difficult to see, if you find the order number label, the item should be inside. If both the item and order number label are missing, you can tell us the missing order number.